Delete your account
You can delete your Gentle Plate account yourself in about ten seconds, and you can also ask me to do it by email if you no longer have the app. Either way the deletion is immediate. There is no grace period and nothing is kept back in case you change your mind; the few things it cannot reach are listed at the foot of this page.
From inside the app
- Open Settings (the glyph in the header).
- Scroll to Your data.
- Type the word Delete and confirm.
Every diary row goes in one atomic batch, then the usage counter and your recipe pictures, then your sign-in record at Supabase, which takes any remaining rows keyed to it with it. The app signs this device out as part of it. If the last step fails you are told, and a retry finishes it. If a picture fails to delete it becomes unreachable the moment the account goes, and I remove it by hand.
Without the app
Email [email protected] from the address you signed up with. I delete the account by hand within 7 days and reply when it is done. Using the sign-up address is how I know the request is yours; if you no longer have access to it, say so in the email and I will find another way to check.
What goes
Everything the database keeps under your account: the food log and its corrections, your recipes and their pictures, ingredient swaps, shared recipe pages, settings and cycle dates, the encrypted journal, feedback you sent from the app, the usage counter, feature flags, any passes, and the sign-in record itself. The export button in Settings gives you the rows as one JSON file first, if you want a copy; recipe pictures are not in the export, so save those yourself.
What deletion does not reach, stated plainly
- Backup files keep deleted rows until they expire on their schedule. Each weekly backup is encrypted with a key only I hold and expires after 30 days.
- Resend, which sends the sign-in emails, keeps its copy of any email it carried for up to 30 days, plus the 7 days its backups last.
- The copies in your own devices' browsers are yours to clear. On Android, uninstalling the app clears them.
- Failure records the app sends when something breaks are tied to a scrambled version of your email, not your account, so they are in neither the export nor the delete. They clear on a weekly 90-day rota.
- Anything the Android app read from Health Connect never left the phone, so there is nothing of it on my side to delete.
The full story, including what the app collects in the first place, is in the privacy notice.